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QUOTED. 31 July 2019. Pat Shafer.

Executive Summary

A third of medical device manufacturers are likely wasting money on quality efforts that are ineffective because they're not calculating the cost of quality, a recent industry survey shows. Check out comments from Grant Thornton's Pat Shafer, who says device-makers should "measure cost of quality to make sure that they're doing it effectively and efficiently."

"If a company isn't measuring how it's spending its money, it might be spending very inefficiently – spending a lot of money on quality and not getting results." – Pat Shafer, managing director for health care and life sciences, Grant Thornton LLP

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